Outsourcing Solutions
Upgrades, Roll Outs, and Data Center Moves, are just a few of the many projects which companies undergo and need the personnel to ensure these endeavors are handled professionally and efficiently. Many of these require specialized skills and experience to effectively complete the tasks needed within the time frame expected. Our technicians at MOULTON SHOTTAS LLC are constantly trained and join the company with a wide array of experience from large fortune 500 companies to small businesses. All MOULTON SHOTTAS LLC technicians are qualified and capable of handling the demands of businesses in the changing world of Information Technology.
Accountability
Making sure that short-term projects are successful and any outstanding issues have been resolved, is accomplished by maximzing staff communication throughout the project. We utilize a single project manager approach to insure the goals of the project remain in focus and on target. This way, accountability is streamlined and the likelihood of miscommunication diminishes.
Staffing/Recruiting
MOULTON SHOTTAS LLC technicians are world class subject matter experts from various backgrounds in Information Technology. We recruit the crème de la crème of the IT technician pool. We retrain these technicians with superb customer service skills, and modify their experiences thru MOULTON SHOTTAS LLC training to supplement their skills and integrate them into projects for diversified companies with astounding, resounding, and exemplary results.
24Hr Support
Our technicians are available to our clients 24hrs a day to respond to any IT needs that arise. All clients are assigned their own personal 800 number and are familiarized with the technicians that service their facility/employees. Technicians are always readily available to be dispatched should an IT support need arise.
Project Management
All designated points of contact for projects have had experience on multiple IT projects. They come with recommendations from previous clients that can attest to their project management skills. Rest assured that once all goals for an IT project are conveyed, that a timeline, update sequence, and methodology is created that adheres or surpasses the expectations of the client. Efficiency, courtesy, respect and effectiveness are the four rules which IT Project managers uphold when servicing our clients.


