VoIP Technology

Voice Over Internet Protocol or VoIP technology has exploded on the corporate market. This new technological advancement allows calls to be made simply thru internet services. It gives crisper and clearer calls without the hassle and cost of installation of phone lines. Traditional telephony technology such as PBX (Private Branch Exchange) requires hard wired copper phone lines to be installed into each individual jack from the utility companies. VoIP is gradually setting a new trend. There is no longer a need for a physical phone line, as this technology can be utilized wirelessly which reduces installation and upgrade costs substantially.. Many more companies are catching on to this wildly spreading new form of telephony.

Experience & Installation

Even though VoIP is simple to install, and easily managed, experienced personnel is needed to install services on an enterprise level. This service is the least costly in comparison to PBX and expanding or upgrading services is accomplished with little effort. Installation of a user friendly interface can seem simple, but on an enterprise level it takes experience and expertise to ensure a smooth transition. MOULTON SHOTTAS LLC technicians are trained in installation of this product and they are backed with many years of experience to make them some of the best qualified technicians in the business.

Technical Support Services for VoIP

MOULTON SHOTTAS LLC has a soundly structured technical support team which adheres to company standards of providing assistance to our clients in a timely manner. We administer Service Level Agreements that are mutually agreeable and beneficial to fulfill the needs of our clients. We ensure that any downtime is minimal and we employ redundancy configuration models to minimize system downtime. Qualified technicians are available to remotely troubleshoot issues via and provide phone support. We give companies the peace of mind that employee issues will be addressed and resolved in a timely and efficient manner.