What We Do

We specialize in desktop support, network services, and PC hardware/software support.

Remote PC assistance for basic troubleshooting and assessment.
Ghosting/Reimaging with original CD/Boot Disk that came with PC when purchased.
Boot Problems/Errors break/fix/assessment
Data Recovery and transfer unto client provided device or pricing available for recommended devices as well.
Memory upgrades and installation (RAM), recommendations and pricing made available.
Motherboard swap/installation, must include warranty information if any available.
Printer installation/troubleshoot, must accompany all original CD/brochure if shipped.
Speaker/Microphone installation/support with already purchased equipment with CD/brochure or pricing available for recommended speakers/microphone equipment.

LAN/WAN setup and configuration on both enterprise and private networks.
ISP recommendations along with ISP troubleshoot and administration with consumer consent to liaison for them in troubleshooting.
Wi-fi/WAP setup and support that includes establishing secure connections and IP distribution.
Static IP setup which includes liaison with ISP to setup depending on client needs.
Server point distribution for Active Directory, DNS, and DHCP.
Addition of single or multiple PC’s, printers, or servers to existing network.
Router, hub, and switch installation/troubleshooting. All CD/s and brochures must be accompanied with product if shipped.
Connectivity issues are thoroughly investigated and troubleshot until issue is resolved.

Monitor troubleshooting and installation. All CD’s and original brochures will be needed during repair process.
Power cords, network cables (CAT5), speaker connectors, keyboard, and mouse are available to be replaced at a quoted price or recommended.
Assistance meeting system requirements to install software is provided.
Video cards and NIC installation. Can install client provided equipment or recommendations at quoted prices.
DVD/CD drive installation/troubleshooting. Equipment provided by client or recommendations provided at a quoted cost.
USB port installation/troubleshooting. Replacement done at client cost or recommendations provided.
Motherboard fan replacement with customer provided or recommendations provided.
Full support for Microsoft Office Suite (outlook, excel, power point, word, and access).
Java configuration and support for internet usage.